Ahh... My view of the Howard Johnson situation is MUCH better now. All thanks to someone named Dayna at Cendant. She got everything fixed in about a day and even gave us a $25 gift card!
Now if only they can train the "normal" customer service to either fix the problem themselves, or pass us on to Dayna! Since I had to figure out about Cendant's existence and relationship at all by just me and Google. ACK! Oh well, everything looks good now!
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